Privacy Policy
At MExclusive, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, interact with our services, or make a purchase. We encourage you to read this policy in its entirety to understand our practices regarding your personal data.
Information We Collect:
- Personal Information: When you make a purchase or interact with our website, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
- Non-Personal Information: We may also collect non-personal information, including your IP address, browser type, operating system, and browsing behaviour on our website. This information helps us enhance your experience and improve our services.
Use of Information:
- MExclusive use the collected information to process your orders, provide customer support, and deliver products to you.
- We may use your email address to send you order confirmations, shipping notifications, and relevant updates about your purchases.
- With your consent, we may use your personal information to send you marketing communications, including promotional offers, newsletters, and updates about our products or services.
Information Sharing:
- We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, or customer support platforms. These service providers are contractually obligated to protect your information and can only use it for the intended purposes.
- In some cases, we may share your information with law enforcement authorities, government agencies, or other third parties to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
Data Security:
- We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- We use secure socket layer (SSL) technology to encrypt sensitive data during transmission.
- Despite our efforts, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
Cookies and Tracking Technologies:
- We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyse website traffic.
- You have the option to manage or disable cookies through your browser settings. However, please note that some features of our website may not function properly without cookies.
Third-Party Links:
- Our website may contain links to third-party websites or services that are not controlled or operated by MExclusive. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Your Rights and Choices:
- You have the right to access, update, or delete 0your personal information held by MExclusive. You can do so by contacting us directly.
- You may choose to opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting our customer support.
Children's Privacy:
- Our services are not intended to be a specific age cut-off for children’s privacy rather we offer services that are generally expected to exercise caution and implement appropriate safeguards when collecting and using personal information of children. If you believe we have inadvertently collected information from a child, please contact us to request its deletion.
Updates to the Privacy Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other means of communication.
Contact Us:
- If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at Customercare@MExclusive.com.au.
